PRIVACY POLICY

1. DATA PROTECTION AT A GLANCE:

General information: The following information provides a simple overview on what happens with your personal data when you visit our website. Personal data are any information through which you can be personally identified. Please refer to our Privacy Policy below this text for detailed information on the subject of data protection

Data collection on our website

Who is in charge of data collection on this website?

Data processing on this website is carried out by the operator of the website. Their contact details are listed on the Impressum (company’s legal notice) on this website.

How do we collect your data?

Your data are collected when you provide them to us. These can be data such as those you insert in a contact form. Other data are automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g., Internet browser, operating system or the time a page is accessed). These data are collected automatically as soon as you access our website.

What do we use the data for?

Part of the data are collected to ensure the website runs smoothly. Other data can be used to analyze how the user interacts with the website.

What rights do you have regarding your data?

You have the right to access at any time, free of charge, information on the origin, recipient and purpose of your stored personal data. You also have the right to have these data rectified, blocked or erased. For this and any other questions relating to data protection you can contact us at any time at the address provided in the Impressum (company’s legal notice). Furthermore, you are granted the right to lodge a complaint with the supervisory authority in charge. In addition, you have the right to request restriction of processing of your personal data under certain circumstances. For more details on this, please refer to “Right to restriction of processing” under the Privacy Policy.

Analytical tools and third-party tools

When visiting our website, your surfing behavior is statistically analyzed. This is mainly done through cookies and so-called analytics programs. This surfing behavior is generally analyzed anonymously and cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following Privacy Policy. You may object to this analysis. We provide information on the options to object in this Privacy Policy.

2. GENERAL INFORMATION AND MANDATORY INFORMATION

Data Protection

The operators of these pages take the privacy of your personal data very seriously. We treat your personal data as confidential and in accordance with the legal data protection regulations as well as this Privacy Policy. Different personal data are collected when you use this website. Personal data are information through which you can be personally identified. The present Data Policy outlines which data we collect and what we use it for. It further outlines how and for what purpose this is carried out. We would like to point out that data transfer over the Internet (e.g., through e-mail communication) may be subject to security breaches. Full protection of data against the access by others is not possible.

Information on the data controller

The data controller of this website is:

KLAPP Cosmetics GmbH
Klapp-Allee 1-5
37235 Hessisch Lichtenau

Telephone:
+49 56 02 – 9359 – 0
E-Mail:
info@klapp-cosmetics.com

The data controller is the natural person or legal entity determining alone or jointly with others the purposes and means of the processing of personal data (such as names, e-mail addresses or similar).

Withdrawal of your consent for the processing of data

Many data processing operations may only occur with your express consent. You may at any time withdraw any consent you have already given. This can be done by sending an informal e-mail to us. The lawfulness of data processing carried out up until the withdrawal shall remain unaffected.

Right to object to the data collection in special cases as well as to direct marketing (Article 21 of the GDPR)

Where data are processed on the grounds of point (e) or (f) of Article 6(1) of the GDPR, you have the right to, at any time and due to reasons resulting from your specific situation, object to the processing of your personal data. This does also apply to profiling pursuant to these provisions. Please refer to this Privacy Policy to determine the respective legal basis that applies to the processing. If you object to the processing, we will no longer process your respective personal data, unless where we can provide proof of compelling legitimate grounds for the processing which override your interests, rights and freedoms or where data are processed for the purpose of establishing, exercising or defending legal claims (Right to object in accordance with Article 21(1) of the GDPR). If your personal data are processed to conduct direct marketing, you shall have the right to object to the processing of your personal data for the purpose of such marketing; this also applies to profiling, provided that they are related to such direct marketing. If you object, your personal data will then no longer be used for direct marketing purposes (Objection in accordance with Article 21(2) of the GDPR).

Right to lodge a complaint with the supervisory authority in charge

In cases of breaches of the provisions of the GDPR, the data subjects shall have the right to lodge a complaint with the supervisory authority, particularly in the Member State, in which they habitually live, have their work place or where the alleged breach took place. The right to lodge a complaint shall remain unaffected regardless of any other administrative or judicial remedies.

Right to data transfer

You have the right to have data, that are automatically processed by us on the grounds of your consent or in compliance with a contract, handed over to yourself or a third party in a conventional machine-readable format. Should you request your data to be transferred to another controller, this will only be done where technically feasible.

SSL/TLS encryption

This site uses SSL or TLS encryption due to safety reasons and in view of protecting the transfer of confidential content such as orders or inquiries you send to us in our capacity as the site operator. Encrypted connections can be recognized by “https://” rather than “http://” showing in the address bar of the browser and a padlock symbol being displayed in your browser bar. When the SSL or TLS encryption is activated, data transmitted by you to us cannot be read by third parties.

Access, blocking, erasure and rectification

Within the limits of the applicable legal provisions, you have the right of unpaid access to your stored personal data, their origin and recipient as well as the purpose of data processing and, where applicable, the right to rectification, blocking or erasure of these data. For this and any other questions relating to personal data you can contact us at any time at the address provided in the Impressum (company’s legal notice).

Right to restriction of processing

In addition, you have the right to request restriction of processing of your personal data. To do so, you can contact us at any time under the address provided in the company’s legal notice. The right to restriction of processing applies in the following cases:

- When you deny the accuracy of your personal data we stored, we usually need some time to assess this. Whilst the assessment is carried out, you have the right to request restriction of processing of your personal data.
- If processing of your personal data was/is unwarranted, you may request that they are erased instead of restriction of data processing.
- Should we no longer require your personal data where you still require them to exercise, defend or establish rights, you shall have the right to request the restriction of processing of your personal data instead of their erasure.
- Where you lodged an objection in accordance with Article 21(1) of the GDPR, your and our interests must be weighed up against each other. In the absence of a decision on whose interests shall prevail, you shall have the right to request restriction of processing of your personal data.

If you restricted the processing of your personal data, these data may – other than being stored – only be processed with your consent, or to establish, exercise or defend rights or in view of protecting the rights of another natural person or judicial entity, or for reasons of substantial public interest of the European Union or one of its Member States.

Objecting to marketing e-mails

Use of the contact data published under the requirement to disclose the contact details (German Impressumspflicht) for the purpose of sending advertising or informative material that has not been specifically requested shall hereby be deemed as not accepted. The operators of the website expressly reserve the right to take legal action where unsolicited advertising material is sent, e.g. through spam e-mails.

3. DATA COLLECTION ON OUR WEBSITE

Cookies

The web pages use so-called cookies in some parts. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our offer more user-friendly, effective and secure. Cookies are small text files copied onto your computer and saved by your browser. Most of the cookies we use are so-called session cookies. Once you leave the website, they are automatically deleted. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser during your next visit. You can adapt your browser settings so that you are notified when cookies are placed and agree to cookies on a case-by-case basis, refuse specific categories of cookies or as a general rule and activate automatic deletion of cookies when closing the browser. Deactivating cookies can limit the functionality of this website. Cookies required for electronic communication or provision of certain features that are of interest to you (e.g., the shopping cart feature) are stored on the grounds of point (f) of Article 6(1) of the GDPR. The website operator has a legitimate interest in placing cookies for a technically flawless and optimized provision of its services. Where other cookies (e.g., cookies for the analysis of your surfing behavior) are stored, these are addressed separately in this Privacy Policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which are automatically transmitted to us by your browser. These are:

- browser type and browser version
- operating system used
- referrer URL
- host name of the accessing computer
- time of the server request
- IP-address

These data are not merged with other data sources.

These data are collected under point (f) of Article 6(1) of the GDPR. The website operator has a legitimate interest in displaying the website technically flawless and optimizing it – this requires collection of the server log files.

Contact form

If you send us inquiries via the contact form, the details from the inquiry form, including the contact details provided therein, are stored to process the inquiry and to cover any follow-up questions. We will not pass on these data without your consent.p>

Die Verarbeitung der in das Kontaktformular eingegebenen Daten erfolgt somit ausschließlich auf Grundlage Ihrer Einwilligung (Art. 6 Abs. 1 lit. a DSGVO). Sie können diese Einwilligung jederzeit widerrufen. Dazu reicht eine formlose Mitteilung per E-Mail an uns. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Datenverarbeitungsvorgänge bleibt vom Widerruf unberührt.

We will keep the data you inserted in the contact form until you request they are erased, withdraw your consent to store them or the purpose for the data retention ceases to exist. Any mandatory legal provisions – particularly in regards to retention periods – shall remain unaffected.

Registering on this website

You have the option to register on our website to gain access to additional features on our site. Data inserted for this purpose shall only be used for the purpose of using the respective offer or service for which you registered. The mandatory details requested during registration must be stated in full. Otherwise we will decline the registration

We will notify you of any important changes, for example with regard to the scope of the offer or technically required changes via the e-mail address entered during the registration.

The data provided during the registration are processed after obtaining your consent (point (a) of Article 6(1) of the GDPR). You may at any time withdraw any consent you have given. This can be done by sending an informal e-mail to us. The lawfulness of data processing already carried out shall remain unaffected by such a withdrawal.

Data collected during the registration are stored by us for as long as you remain registered on our website and are erased once you deregister. Statutory retention periods shall remain unaffected.

4. SOCIAL MEDIA

Sharing content through plugins (Facebook, Google+1, Twitter & co.)

Content published on our pages can be shared on social networks such as Facebook, Twitter or Google+ in compliance with data protection laws. To this effect, this site uses the eRecht24 Safe Sharing Tool. This tool will only establish direct contact between the networks and the user once the user clicks one of these buttons. Clicking the button constitutes a consent as laid down in point (a) of Article 6(1) of the GDPR. This consent can be withdrawn anytime with future effect.

User data are not transferred automatically to the operators of these platforms by this tool. If the user is registered with one of the social networks a window will pop up when the social buttons from Facebook, Google+1, Twitter & co. are clicked, allowing the user to verify the text before sending it.

Our users can share content from this site on social networks in accordance with data protection laws, without the operators of the networks building a complete surfing profile.

5. ANALYTICS TOOLS AND MARKETING

Google Analytics

This website uses features from the web analytics service Google Analytics. The service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. They are text files stored on your computer, enabling an analysis of your use of the website. Information on your use of this website generated by the cookie is generally transferred to a server from Google in the USA where it is stored.

The placing of Google Analytics cookies and the use of this analytics tool is based on point (f) of Article 6(1) of the GDPR. The website operator has a legitimate interest in analyzing the users’ behavior in view of optimizing both its web offer and marketing efforts.

IP masking

We activated the IP masking feature on this website. This allows Google to shorten your IP address within Member States of the European Union and other parties to the Agreement of the European Economic Area before transmitting them to the USA. Only in exceptional cases are full IP addresses transferred to and shortened by Google servers in the USA. Google will use this information at the request of the operator to analyze your use of the website, put together reports on the activity on the website and provide further services related to the use of the website and of the internet. The IP address transmitted by your browser through Google analytics is not merged with other data from Google.

Browser Plugin

You can prevent the storage of cookies by adjusting the settings of your browser software; however, please be aware that by doing so you may not be able to make full use of all features of this website. You can also prevent the collection of data on your use of the website (incl. your IP address) generated by the cookie and sent to Google as well as the processing of these data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is placed, which will prevent the collection of your data during future visits to this website: Google Analytics deaktivieren

For more details on the handling of user data by Google Analytics please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

6. NEWSLETTER

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we will request your e-mail address as well as information that will allow us to verify that you are the owner of the e-mail address provided and agree to receiving the newsletter. Other details are not collected or only collected on a voluntary basis. These data are only used to send the requested information and are not passed on to third parties.

The data inserted in the newsletter subscription form are exclusively processed after obtaining your consent (point (a) of Article 6(1) of the GDPR). You may at any time withdraw your consent for the storage of the data, e-mail address as well as their use to send the newsletter, for example by using the “unsubscribe” link in the newsletter. The lawfulness of data processing operations already carried out shall remain unaffected by such a withdrawal.

The data provided by you when subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and erased afterwards. Any data stored by us for other purposes will not be erased.

7. PLUGINS AND TOOLS

Google web Fonts

This site uses web fonts provided by Google and intended for a uniform font display. Google Fonts are loaded locally. No connection is made to Google servers.

Google Maps

This site uses the map provider Google Maps through an API. The service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The use of features provided by Google Maps requires the storage of your IP address. In general, this information is transferred to a Google server in the USA where it is stored. The provider of this website has no control over this data transfer. Google Maps is used to display our online offer in a visually appealing way and to allow for the locations listed on the website to be found easily. This constitutes a legitimate interest under point f of Article 6(1) of the GDPR. For more information on the handling of user data please refer to Google’s Privacy Policy: https://www.google.de/intl/de/policies/privacy/.

Google reCAPTCHA

We use Google reCAPTCHA (hereinafter referred to as “reCAPTCHA”) on our websites. The service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). (“Google”).

reCAPTCHA is implemented to verify if details are entered on our websites (e.g., in a contact form) by a human user or an automated program. For this purpose, reCAPTCHA analyzes the behavior of the visitor to the website on the basis of several characteristics. This analysis is triggered automatically as soon as the visitor to the website accesses the website. reCAPTCHA uses different information (e.g., IP addresses, time spent on the website or mouse movements made by the user) when carrying out the analysis. The data collected during the analysis are transmitted to Google.

The reCAPTCHA analysis runs completely in the background. Website users are not made aware that an analysis is being run.

These data are processed under point (f) of Article 6(1) GDPR. The website operator has a legitimate interest in protecting their web offers against any improper automated spying and SPAM.

For more information on Google reCAPTCHA as well as Google’s Privacy Policy, please refer to the following links: https://www.google.com/intl/de/policies/privacy/ und https://www.google.com/recaptcha/intro/android.html.

8. Payment

We usually make the following payment methods available to you in our online shop:

Credit card

When placing your order, you provide your credit card details. Your card will be charged immediately after the order is placed.

PayPal

To make the payment through the payment provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you have to have an account with PayPal, log in with your access details and confirm the payment instruction. The payment will be processed by PayPal immediately after you placed the order. You will receive further instructions during the payment process.

Apple Pay

In order to pay the invoice amount through the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you have to use the browser Safari, have an account with Apple, have the feature Apple Pay activated, log in with your payment data and confirm the payment instruction. The payment will be processed immediately after you placed the order. You will receive further instructions during the payment process.

Klarna

Together with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer the following payment options. Payment via Klarna is only available to consumers. Unless otherwise provided for, payment through Klarna requires a successful address and credit check carried out directly by Klarna. Further instructions are supplied directly by the respective payment service provider or during the ordering process.

Purchase on account through Klarna

The invoice amount will be due 14 days after the order is shipped and the invoice is received.

Installment payments through Klarna

You can pay the invoice amount in monthly installments of at least 1/24 of the total due. The minimum installment rate is €6.95.

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